Can I book the shop?
Absolutely! Whether it’s for a stag, birthday, or the morning of the Big Day we can host your next unique gathering at our shop. Check out our Group Bookings page for more info.
Can I Choose My Barber?
Yes you can! We never contemplated that our clients would ever want to leave that to chance. The best relationships are formed over time.
What if I’m not happy with my cut?
Then we fix it at our time and expense until you are completely happy.
What is the return policy on product?
Your barber is the best person on the planet to advise you on what you should use to maintain your look, so we encourage them to offer that advice to you. However if you ever try something at home and don’t like it, then bring it back for a full exchange or refund.
Can you teach me how to style my hair?
Our Barbers are excellent at coaching you through the tips and tricks on how we can get your hair so perfect, and the right product to achieve it. Just ask!
I would like to purchase a straight Razor but have no idea where to get started, is there something I can look at to know what I need, can I talk to someone?
A straight razor shave is a phenomenal experience – at the shop or at home. But, it ain’t easy to do! It’s also critical to have the right products to support the blade (we use five in our shaves!). All this to say we understand what is involved and are uniquely positioned to help. Our barbers will walk you through the process at the shop, or you can attend a shave class we put on (see the Education section) as well, we’re building an education centre at the shop so you can see, feel and touch the various tools and products you’ll need to be shaving like a pro.
Do you do mobile services?
We sometimes get asked if we would take our show on the road, to do a wedding party at their hotel as an example. We’ve tried it and find that without the equipment and lighting at our shop we just can’t deliver a service that’s to our standards.
Can I buy gift cards? Yep! We can charge them in any amount to be used for any product or service in the store.